1. Introduction and Acceptance of Terms
This Terms and Conditions document is a legally binding agreement between you ("User" or "Member") and moon4d ("Platform", "we", "us"), which operates and manages the moon4d website and mobile application. By accessing the website moon4d.vin, registering an account, making a deposit, or using any of the services provided, you expressly agree to be bound by all terms, conditions, policies, and guidelines contained in this document.
If you do not agree with any part of these terms, you are required to discontinue use of our platform. Moon4D reserves the right to terminate or suspend your access to the platform without prior notice if you are found to have violated any of the terms stated herein. This document should be read together with Privacy Policy and Responsible Gaming Policy Moon4D, all of which together form the complete agreement between you and us.
2. Eligibility and Account Registration
To register and use the services Moon4D, you must meet all of the following eligibility criteria without exception. Failure to comply with any of these conditions may result in account freezing or closure, as well as forfeiture of any funds associated with unauthorized activity.
2.1 Age Requirement
You must be at least 18 years old at the date of registration. moon4d enforces a strict zero-tolerance policy against underage users. We reserve the right to request age verification documents at any time, and failure to provide valid documents within the stipulated period will result in permanent account closure.
2.2 Single Account
Each individual is only permitted to hold one active account on the moon4d platform at any one time. Multiple account registrations — whether using different names, phone numbers, email addresses, identification card numbers, or IP addresses — are strictly prohibited. Should the moon4d system detect duplicate accounts, all associated accounts will be frozen immediately and all fund balances will be forfeited without prior notice.
2.3 Accurate Registration Information
You are required to provide truthful, accurate, and up-to-date information during registration. This includes your full name as stated on your identification card, an active phone number, a valid email address, and the correct bank account number. Providing false or misleading information is a serious breach of these terms, and Moon4D reserves the right to pursue legal action where necessary.
3. Identity Verification (KYC)
As a platform compliant with international industry standards, Moon4D conducts Know Your Customer (KYC) procedures for all members. The KYC process is mandatory before any fund withdrawal, and may be requested at any stage of platform use at moon4d's discretion.
Documents required for KYC verification include a copy of a valid national identity card (MyKad) or passport, proof of current address (such as a utility bill or bank statement no older than 3 months), and a screenshot or bank statement showing the name and account number on file. All submitted documents will be processed securely and kept confidential in accordance with Privacy Policy Moon4D.
KYC processing typically takes less than one hour on business days. Once verification is complete, your daily withdrawal limit will be automatically increased and you will gain full access to all platform features, including express withdrawals within 15 to 30 minutes.
4. Deposits and Payment Methods
Moon4D supports a variety of safe and popular deposit methods among Malaysian users. All deposit transactions are processed in an environment protected by 256-bit SSL encryption to ensure the security of your financial data at all times.
| Deposit Methods | Minimum Limit | Maximum Limit | Processing Time | Status |
|---|---|---|---|---|
| FPX Bank Transfer | RM 20 | RM 50,000 | Instant | Active |
| Touch 'n Go eWallet | RM 20 | RM 5,000 | Instant | Active |
| GrabPay | RM 20 | RM 5,000 | Instant | Active |
| Other Digital Wallets | RM 20 | RM 3,000 | 1–5 minutes | Active |
| Direct Bank Transfer | RM 50 | RM 100,000 | 5–15 minutes | Time-Limited |
Moon4D does not charge any processing fees for deposits. However, your bank or e-wallet provider may impose their own charges, which are beyond our control. All successful deposits will be credited to your gaming account within the timeframe stated above.
5. Fund Withdrawals
Withdrawal processed at Moon4D is designed to be as fast as possible while maintaining strict security standards. Members who have completed KYC verification may submit withdrawal requests at any time, 24 hours a day, 7 days a week.
There are several important conditions to observe when submitting a withdrawal request. First, the withdrawal method must be consistent with the deposit method used — funds must be returned to the original source for anti-money laundering purposes. Second, any active bonus still subject to wagering requirements must be fully completed before a withdrawal can be processed. Third, daily withdrawal limits depend on your account's KYC verification level.
6. Bonus and Promotion Terms
All bonuses, promotions, rewards, and special offers provided by Moon4D subject to the specific terms and conditions stated alongside each offer. It is the member's responsibility to read and understand the wagering requirements (rollover requirement) of each bonus before accepting it.
6.1 General Wagering Requirements
Unless stated otherwise, all bonuses are subject to a minimum wagering requirement of 20x the bonus amount received. For example, a RM100 bonus requires aggregate wagering of RM2,000 before the bonus funds can be converted to withdrawable cash. This wagering requirement must be met within 14 days from the date the bonus is credited.
6.2 Bonus Abuse Policy
Moon4D actively monitors account activity to detect suspicious betting patterns or promotion abuse. Activities considered bonus abuse include: hedging bets across different accounts, use of automation software or bots, registering multiple accounts for bonus purposes, and wagering on games excluded from bonus wagering requirement calculations.
7. Game Rules and Betting
All games available on the platform Moon4D — including live casino, slot games, fish shooting games, and sports betting — are operated in accordance with their respective rules, which are accessible within each game. The outcome of all games is final and cannot be disputed unless there is clear evidence of a technical failure.
In situations involving technical disruptions, server failures, or software errors during an active game session, Moon4D reserves the right to void any affected rounds or bets and refund the original bet amount to the member's account. Results recorded in the Moon4D server system are the official records accepted in any dispute.
8. Prohibited Activities and Restrictions
Platform usage Moon4D strictly prohibits the following, which may result in legal action and/or permanent ban from the platform:
- Using automation software, bots, scripts, or any third-party technology to exploit games or platform systems
- Attempting to hack, breach, or disrupt the moon4d technical infrastructure in any way
- Using another person's credit card, bank account, or digital wallet information without proper authorization
- Conducting money laundering or financing illegal activities through the platform
- Sharing or selling your moon4d account to any third party
- Making false or misleading statements to the moon4d customer support team
- Exploiting bugs or technical vulnerabilities on the platform for unauthorized gain
9. Account Closure and Suspension
Moon4D reserves the right to suspend, freeze, or close any member's account at any time and for reasonable cause, including but not limited to: violation of these terms, failed verification, suspected fraudulent activity, request by legal authorities, or at the member's own request.
Members who wish to voluntarily close their account may contact the Moon4D customer support team at any time. Prior to closure, all active wagering requirements must be completed or forfeited, and any valid remaining balance will be returned to the original payment method within 3 to 5 business days.
10. Limitation of Liability and Disclaimer
Moon4D provides the gaming platform on an "as-is" basis without any express or implied warranties regarding continuous availability, accuracy of information, or fitness for a particular purpose. While we make every effort to ensure the platform operates without interruption 24/7, we cannot guarantee that it will always be free from technical errors, maintenance downtime, or circumstances beyond our control (force majeure).
Moon4D shall not be liable for any indirect losses, loss of profits, or loss of data arising from the use of or inability to use our platform. Moon4D's total liability to any member is limited to the amount deposited by that member within the 30 days preceding the claim.
11. Governing Law
These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with these terms shall first be resolved through mutual consultation. Should consultation fail, the dispute will be referred to independent arbitration, whose decision shall be final and binding on both parties.
12. Contact Us
If you have any questions, concerns, or complaints regarding these Terms and Conditions, our customer support team Moon4D is ready to assist you 24 hours a day, 7 days a week via in-platform live chat or through our official email at [email protected]. We are committed to responding to every inquiry within 24 hours.
For more information on how we handle your personal data, please refer to Privacy Policy ours. To learn more about the player protection features we provide, visit our Responsible Gaming ours. You may also find answers to frequently asked questions on our FAQ ours.